Privacy Policy

Welcome to https://finehearingcare.com/ (the "Site"). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and those Visitors who register to transact business on the Site and make use of the various services offered by Fine Hearing Care & Hearing Solutions (collectively, "Services") ("Authorized Customers").

Personally Identifiable Information

"Personally Identifiable Information" refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains. This includes, but is not limited to, name, address, phone number, email address, and other similar information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We may also collect additional information from Authorized Customers, such as names, addresses, phone numbers, and email addresses, along with any information necessary to fulfill requested services.

What organizations are collecting the information?

In addition to our direct collection of information, third-party service vendors (such as payment processors or analytics providers) may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we ask them to disclose how they use any personal information provided to them. Some of these third parties act solely as intermediaries that perform specific functions and do not store or retain the information given to them.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, make appropriate service offerings, and fulfill user requests. We may email Visitors and Authorized Customers about services, updates, or information related to the Site. We may also use this information to respond to specific inquiries or provide requested details.

With whom may the information be shared?

We may share aggregated information about our Visitors, including demographics, with our affiliated partners and service vendors. Personally Identifiable Information is not shared with third parties except when necessary to provide a requested service, comply with law, or protect our users. Visitors may opt out of receiving communications from us or our partners at any time.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by Fine Hearing Care & Hearing Solutions is securely stored and is not accessible to unauthorized third parties or employees, except as necessary to perform the services described above.

What choices are available regarding the collection, use, and distribution of information?

Visitors and Authorized Customers may opt out of receiving unsolicited communications by following the unsubscribe instructions in emails or by contacting us at assistant@finehearingcare.com.

Are cookies used on the Site?

Yes. We use cookies to improve user experience, understand preferences, and maintain security. Cookies may also be used to identify returning Visitors and to automatically log out inactive Authorized Customers for security purposes. Visitors can disable cookies through their browser settings, though some site features may not function properly without them.

How does Fine Hearing Care & Hearing Solutions use login information?

We may use login information such as IP addresses, ISPs, and browser types to analyze trends, administer the Site, and gather broad demographic data.

What partners or service providers have access to this information?

We may partner with service vendors and other providers who assist in delivering our services. These vendors have access to Personally Identifiable Information only as necessary to perform their functions and are required to maintain confidentiality. We may also disclose information if required by law, court order, or government request, or when necessary to protect the safety of our Visitors and Authorized Customers.

How does the Site keep Personally Identifiable Information secure?

We take reasonable measures to protect the security of your information. Access to Personally Identifiable Information is restricted to authorized employees who require it to perform their job duties. Sensitive information, such as payment data, is protected by encryption when transmitted over the internet. While we maintain a secure environment, no online system is entirely free from risk, and we cannot guarantee absolute security.

How can Visitors correct inaccuracies in their information?

Visitors and Authorized Customers may contact us at assistant@finehearingcare.com to update or correct their information.

Can a Visitor delete or deactivate their Personally Identifiable Information?

Visitors and Authorized Customers may request deletion or deactivation of their Personally Identifiable Information by contacting us at the email above. Please note that residual data may remain in our records for administrative or legal purposes. Once deactivated, we will not sell, transfer, or use the individual's information moving forward.

What happens if this Privacy Policy changes?

We will notify Visitors and Authorized Customers of any changes to this Privacy Policy by posting an updated version on the Site. If any material changes are made that affect how we handle previously collected information, we will notify affected users before implementing those changes.

Links

This Site may contain links to other websites. Please note that when you click on a link to another site, you are subject to that site's privacy policy. We encourage you to read the privacy statements of all linked websites, as their privacy practices may differ from ours.

Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Fine Hearing Care & Hearing Solutions
Email: assistant@finehearingcare.com
Website: https://finehearingcare.com/